Refund and Cancellation Policy

This refund and cancellation policy outlines how you can cancel or seek a refund for a product/service that you have purchased through the Platform. Under this policy:

• Cancellations will only be considered if the request is made within 3 days of placing the order. However, cancellation requests may not be entertained if the orders have been communicated to such sellers/merchant(s) listed on the Platform and they have initiated the process of shipping them, or the product is out for delivery. In such an event, you may choose to reject the product at the doorstep.
  

• In case of complaints regarding the products that come with a warranty from the manufacturers, please refer the issue to them.

• In case of any refunds approved by Myshaa Shop, it will take 7-8 working days for the refunds to be credited  to your source account.